Please kindly note that gift vouchers are unique custom made items and therefore we do not allow returns on either the digital or postal copies.

However, we do have a grace period of 24 hours after purchase whereby you may request a refund and a full refund will be issued back to your original card within 28 days.

If you have received a postal voucher then shipping and packaging charges will not be refunded if this item has been posted.

If postal vouchers are damaged in the post a new copy will be sent without charge on 1 further occasion.