REDEEM A GIFT VOUCHER
To redeem a gift voucher please check your tour name against your gift voucher, check that the date has spaces left then fill out the form with your chosen date – we will book you in manually.
Check the available dates by clicking on the relevant tour name below on this page.
IF YOU HAVE VALID VOUCHERS, THEN NO NEED TO PAY AGAIN!
You can however grab extra tickets if you need them here – but make sure you get your vouchers booked in first before getting any extra tickets.
If your tour is not listed then or you need more help then please contact us at [email protected] and include your voucher code. Sometimes Virgin or Red Letter Days have different names on the vouchers – so just contact us if stuck!
We’ll always do our best to accommodate you however we do have max limits on our tours so that everyone can hear, and so if it’s showing as sold out it’s unlikely we can fit you in. Your voucher must be exchanged for a ticket in order to attend.
Voucher Support: We generally book in vouchers on Monday, Tuesday, Thursday and Friday. We are away from the office on Wednesdays – and out running tours on Saturdays. You should usually here from us within 3 working days max.
Extensions Policy
Tours sell out fast so it’s best to book as early as possible.
If your tour is sold out before your voucher runs out then we can extend your voucher for:
3 months free of charge (or if our tour is sold out for that period we can offer an extension for 1 month after the first available date with spaces)
6 months for a small admin fee of £20 (up to 4 codes)
PLEASE NOTE WE CAN ONLY EXTEND VOUCHERS ISSUED BY US DIRECTLY (INCLUDING NOT ON THE HIGH STREET).
WE CANNOT EXTEND VOUCHERS FOR BUY A GIFT, VIRGIN, RED LETTER DAYS, FIVE STAR DAYS – YOU JUST NEED TO CONTACT THEM AND SAY WHY YOU NEED AN EXTENSION AND THEY CAN HELP DIRECTLY.
PLEASE REMEMBER: You are just using the area below to check dates and spaces available. You then submit the request form. Please do not try to pay again!