Just to say a big thanks for coming to this page in order to book in your voucher.
Once you click the green buttons and fill out the forms either Dom or Steve (Co-Founders) will get back to you to help with your booking.
It’s just Steve and Dom that run all the admin stuff – we are a small team and we’ll be there to support you. If for some reason you don’t hear from us within 3 working days then please email [email protected] as your email may not have come through correctly (less than 1% of the time – but it does happen sometimes).
We answer all emails – and we generally do this Monday to Friday however we also run the tours ourselves – so if we have an event on that day we may have a slight delay getting back to you – but we promise we will. We like to answer most emails within 1 working day – just so you know!
You can also use the MESSAGE US button on the website to send us a WhatsApp or Facebook Messenger message if you have a question – but all requests to book need to come through the form.
To redeem a gift voucher please check your tour name against your gift voucher and select the correct green button below. If your tour or location is not listed then please contact us at [email protected] and include your voucher code.
We’ll always do our best to accommodate you however we do have max limits on our tours so that everyone can hear, and so if it’s showing as sold out it’s unlikely we can fit you in.
Extensions Policy is at the bottom of the page.
Your voucher needs to be used on a tour taking place within the validity date – rather than booking before it runs out. This is because the price is guaranteed for the experience at the price the voucher hold paid for that validity period.
Tours sell out fast so it’s best to book as early as possible.
If your tour is sold out before your voucher runs out then we can extend your voucher for:
3 months free of charge (or if our tour is sold out for that period we can offer an extension for 1 month after the first available date with spaces)
6 months for a small admin fee of £20 (up to 4 codes)
PLEASE NOTE WE CAN ONLY EXTEND VOUCHERS ISSUED BY US DIRECTLY (INCLUDING NOT ON THE HIGH STREET).
WE CANNOT EXTEND VOUCHERS FOR BUY A GIFT, VIRGIN, RED LETTER DAYS, FIVE STAR DAYS – YOU JUST NEED TO CONTACT THEM AND SAY WHY YOU NEED AN EXTENSION AND THEY CAN HELP DIRECTLY.
Treat someone to a tour!