Returns Policy

Please kindly note that gift vouchers are unique custom made items and therefore we do not allow returns on either the digital or postal copies.

However, we do have a grace period of 24 hours after purchase whereby you may request a refund and a full refund will be issued back to your original card within 28 days.

If you have received a postal voucher then shipping and packaging charges will not be refunded if this item has been posted.

If postal vouchers are damaged in the post a new copy will be sent without charge on 1 further occasion.